At q798, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, how we use it, who we share it with and how we keep it secure for every player in Pakistan.
Welcome to q798. We take the privacy of our players seriously, and this Privacy Policy is written to be clear and honest about exactly how we handle your personal information. Whether you are registering a new account, making a PKR deposit via JazzCash or Easypaisa, placing a bet on a PSL match, or simply browsing the q798 game lobby, some personal data is involved — and you deserve to know what happens with it.
This Privacy Policy applies to all services offered under the q798 brand, including the website at q798.win, all games in the q798 lobby, sports betting, live casino, slots, bingo, crash games and any other feature or service we provide. By using q798, you acknowledge that you have read and understood this policy and consent to the collection and use of your data as described here.
This policy should be read alongside the q798 Terms and Conditions and our Responsible Gaming guidelines, both of which form part of the overall framework governing your use of the platform.
Our Commitment: q798 does not sell your personal data to third parties for marketing purposes. Your data is used to run your account, process your PKR transactions and improve your experience on the platform — nothing more.
q798 collects personal data in two main ways: data you provide to us directly when you register or use the platform, and data collected automatically as you browse and play. Here is a breakdown of what we collect and why.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity | Name, DOB, CNIC number | Registration / Verification |
| Contact | Mobile number, email address | Registration form |
| Financial | JazzCash number, bank account, PKR transaction history | Deposit / Withdrawal |
| Technical | IP address, browser, device ID | Automatic (platform access) |
| Behavioural | Games played, bets placed, session duration | Automatic (platform use) |
| Communications | Support chat, ticket history | Player contact with support |
q798 uses your personal data for specific, legitimate purposes related to the operation of the platform and your account. We do not use your data for purposes unrelated to your q798 account without your consent.
Your registration data is used to create and manage your q798 account, verify your identity and age, and communicate with you about your account status, security alerts and important platform updates. All Pakistani players must be 18 or older to hold a q798 account, and date-of-birth data is used to verify this requirement.
PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, Bank Transfer or cards require us to process your financial data. This is necessary to execute your requested transactions and to maintain accurate records of all account activity. Payment data is handled with a high level of security — see Section 4 for more detail.
Usage and behavioural data helps us understand how players use q798, which games and sports betting markets are most popular, and where the platform can be improved. For example, understanding that a large share of q798 players in Pakistan engage with PSL and T20 cricket betting helps us ensure that cricket coverage is comprehensive and up to date.
Technical data including IP addresses, device identifiers and login patterns is used to detect and prevent fraud, account takeover attempts, multi-accounting and other prohibited activity. This processing is essential to protect both q798 and its legitimate players.
Where you have engaged with responsible gaming tools — such as setting PKR deposit limits or requesting a self-exclusion period — we use your data to honour those choices and to monitor for patterns that might indicate a need for responsible gaming intervention.
Communications you send to q798 support are stored and used to resolve your query, to train support staff and to improve the quality of support offered to all players. Support records may also be reviewed in connection with account security investigations.
Legal Basis: q798 processes your data on the basis of contractual necessity (to operate your account), legitimate interests (fraud prevention, platform security) and your consent (where required for specific processing activities).
All transactions on q798 are in Pakistani Rupees (PKR). We support JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and mobile wallets. Because payment processing involves sensitive financial data, q798 applies additional care to how this information is handled.
q798 stores the reference information needed to process and verify your PKR transactions — such as your registered JazzCash number or bank account number. Full card numbers and card security codes are not stored by q798 directly; card payments are processed via PCI-DSS compliant third-party payment processors who handle sensitive card data under their own security frameworks.
To process your deposits and withdrawals, q798 shares necessary transaction data with its payment processing partners. These partners are contracted to use your data only for the purpose of executing your requested transaction and are prohibited from using it for any other purpose. Payment processors are required to maintain appropriate security standards for the handling of financial data.
Complete records of all PKR deposits, withdrawals and gaming transactions are maintained for your account. You can review your transaction history within your q798 account at any time. These records are also retained for the period required to comply with applicable financial and anti-money laundering record-keeping obligations.
Payment Security: q798 will never ask you to share your full JazzCash PIN, Easypaisa PIN, or bank account password with our support team. If you receive a communication asking for this information, do not respond and contact support immediately.
q798 uses cookies and similar tracking technologies on the q798.win website. Cookies are small text files stored on your device by your browser when you visit a website. They serve several different purposes on the q798 platform.
You can control cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though blocking essential cookies will prevent normal use of the q798 platform. Deleting cookies after a session will remove stored preferences and log you out of your account.
q798 does not sell your personal data. We share data only where necessary to operate the platform and only with parties who are contractually required to handle it appropriately. The following categories of third parties may receive data related to your q798 account.
As described in Section 4, your payment data is shared with the payment processors who handle your JazzCash, Easypaisa, Raast and card transactions. They receive only the data necessary to execute and verify your PKR transactions.
q798 may use third-party identity verification services to confirm the identity and age of players, particularly when verifying CNIC or passport documents. These providers are permitted to use your data only for the specific verification task and are prohibited from retaining or reusing it.
Games available in the q798 lobby are supplied by third-party game developers and studios. When you play a game, certain technical data — such as your session token and game results — is exchanged with the relevant game provider's systems to run the game correctly and ensure fair outcomes. Game providers do not receive your full personal profile or payment details.
q798 may disclose account data to law enforcement agencies, financial intelligence units or other lawful authorities where required by applicable law or by a valid legal order. This includes disclosures related to anti-money laundering investigations or fraud cases. q798 will comply with such requests to the extent required by law and will not notify the player where doing so would itself be unlawful.
q798 may share data with professional advisers such as legal counsel, auditors or accountants where necessary for legitimate business purposes. These parties are bound by confidentiality obligations and may not use your data for any other purpose.
No Selling, No Marketing Lists: q798 does not sell, rent or trade your personal data to advertisers, data brokers or marketing companies. Your information is used to run your account and operate the platform — full stop.
Protecting the personal and financial data of q798 players is a core responsibility. q798 implements a range of technical and organisational security measures to reduce the risk of unauthorised access, disclosure, alteration or destruction of your data.
Despite these measures, no online platform can guarantee absolute security against all possible threats. If you have reason to believe that your q798 account has been compromised, please contact support immediately and change your password.
q798 retains your personal data for as long as your account is active and for a period thereafter as required by applicable financial record-keeping, anti-money laundering and fraud prevention obligations. The specific retention periods for different categories of data are summarised below.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal and regulatory compliance |
| PKR transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Identity verification documents | Duration of account + 5 years after closure | AML compliance and dispute resolution |
| Support communications | 3 years from last contact | Dispute resolution and quality review |
| Game and betting history | Duration of account + 3 years after closure | Dispute resolution and responsible gaming |
| Analytics and usage data | Up to 24 months (anonymised) | Platform improvement |
When the applicable retention period expires, data is securely deleted or anonymised so that it can no longer be linked to you as an individual. Where data is anonymised rather than deleted, it may be retained indefinitely for statistical and analytical purposes.
As a q798 player, you have rights in relation to the personal data we hold about you. q798 is committed to respecting these rights and to responding to reasonable requests promptly.
You can request a copy of the personal data q798 holds about you. This is sometimes called a Subject Access Request. q798 will respond with a summary of the data held within a reasonable time of receiving your verified request.
If any of the personal data q798 holds about you is inaccurate or out of date, you can request that it be corrected. Basic account details such as your mobile number or email address can often be updated directly within your account settings. For corrections to more sensitive data such as your name or date of birth, please contact support.
You may request that q798 delete your personal data. Note that q798 may be required to retain certain data for the periods described in Section 8 to comply with financial, anti-money laundering and legal obligations. Where this is the case, we will explain which data must be retained and why, and delete everything that is not subject to a legal retention requirement.
Where q798 processes your data on the basis of your consent — for example, for optional marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before your withdrawal.
In certain circumstances, you may request that q798 restrict the processing of your personal data — for example, while a dispute about the accuracy of your data is being resolved.
To exercise any of these rights, please contact the q798 support team using the details in Section 12. q798 may need to verify your identity before processing your request to protect against unauthorised data access requests.
Response Times: q798 aims to acknowledge data rights requests within 5 business days and to provide a substantive response within 30 days. If the request is complex, we will notify you and may take up to an additional 60 days.
q798 is strictly an adults-only platform. No person under the age of 18 is permitted to register an account or use any part of the q798 platform. q798 does not knowingly collect personal data from anyone under 18.
If q798 discovers or has reason to believe that a player is under 18, their account will be immediately suspended, any deposited funds will be returned, and all data associated with the underage account will be handled in accordance with applicable law.
Parents and guardians are encouraged to use device-level parental control tools to prevent underage individuals from accessing online gaming platforms including q798. If you believe a minor has registered an account on q798, please contact support immediately.
q798 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When material changes are made, the "Last Updated" date at the top of this page will be revised.
Where changes are significant — particularly changes that affect how your data is used or shared — q798 may also notify registered players via their registered mobile number or email address. Your continued use of the q798 platform after a Privacy Policy update constitutes your acceptance of the revised policy.
We recommend checking this page periodically, particularly when you notice the Last Updated date has changed. If you disagree with any material change to this policy, you may request closure of your q798 account by contacting support.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how q798 handles your personal information, please contact our support team. We aim to respond to all privacy-related queries promptly and transparently.
For responsible gaming support or self-exclusion requests, please visit our Responsible Gaming page. For full account and platform rules, refer to our Terms and Conditions.
Six pillars of how q798 looks after your personal data every single day.
Every connection between your device and q798 is secured with TLS encryption. Your login details, payment data and personal information travel encrypted — no exceptions, whether you are on mobile or desktop.
Your JazzCash, Easypaisa, Raast and bank details are handled with strict access controls and are shared only with PCI-DSS compliant payment processors. q798 never stores your full card numbers or mobile wallet PINs.
q798 does not sell, rent or trade your personal data to advertisers or data brokers. Your data is used only to operate your q798 account and improve the platform experience for Pakistani players.
Access your data, request corrections, ask for deletion or restrict processing — q798 honours your data rights and responds to verified requests within 30 days. Contact support at any time to exercise your rights.
q798 collects only the data genuinely needed to run your account, process your PKR transactions and keep the platform secure. We do not collect data speculatively or hold it longer than required by law.
Self-exclusion requests, deposit limit settings and responsible gaming choices are treated with complete discretion. This data is used only to honour your choices and is never used to profile you for marketing purposes.
Your personal data is safe with us. Register a q798 account today, deposit in PKR via JazzCash or Easypaisa, and enjoy 500+ games including cricket betting, live casino and slots — all with full privacy protection. 18+ only.